→
01
Inquiry Capture & Lead Management
First-touch capture across web, phone, campus visits, events, and manual entry.
→
02
Lead Routing
Assignment to the right campus, agent, program, and modality at inquiry.
→
03
Duplicate Detection at Inquiry
Identifying when a new inquiry is an individual already in the system.
→
04
Lead Nurturing & Communication
14-day contact-protocol cycle plus ongoing nurture sequences.
→
05
Appointments — Campus Visits & NIS
Nursing Information Sessions, campus tours, and one-on-one appointments.
→
06
Application Management
From application start through submission.
→
07
Entrance Exam
Multi-pathway: HESI, ACT/SAT, NURSYS LPN, SLE/Wonderlic, prior bachelor's.
→
08
Background Check & Compliance
BGC vendor consolidation in flight — Complio selected as target.
→
09
Acceptance Tiers & Document Verification
Three tiers, one checklist. Students see what's left; admissions sees what's blocking.
→
10
Matriculation
Census-day milestone defining the locked enrolment cohort.
→
11
Re-Entry
Returning-student re-enrolment workflow.
Scope by the numbers
8workshop sessions
13alignment decisions
80functional requirements
Recruit & Admissions is fully scoped and ready for ERD review, Sign-Off, and HCN Phase 1 build.